Testimonials

“Integrity” is more than a name. It’s our promise, and it applies to the designs we create, the financial expertise we demonstrate, and the exemplary service we deliver with every job. Our reputation for fine craftsmanship and exceptional service has grown throughout the Pioneer Valley for over 25 years.
I want to take this opportunity to send our sincerest gratitude and praise to you for helping make our dream home come true. It turned out better than my husband or I could have imagined.

Donna G (2021)

We are so thankful for Integrity helping us finish our home; it has truly been a lifesaver to have such wonderfully maximized space to help us ride out this pandemic! 

Matt & tina (2020)

Bottom line: If you want your project to run smoothly, stay on budget, and work with fun and interesting people – call Integrity.

jil lesko (2018)

Our sunroom is just what we hoped for – a beautiful extension of our home that looks and feels original to the house.

judy dixon (2018)

We are impressed by how seriously Integrity takes its commitment to quality, communication, and professionalism. Those values are easy to promise but hard to deliver in practice. 

mimi hellman (2018)

Bottom line: If you want your project to run smoothly, stay on budget, and work with fun and interesting people – call Integrity.

jil lesko (2018)

I want to take this opportunity to send our sincerest gratitude and praise to you and your staff for helping to make our dream home come true. Our home turned out better than my husband or I could have imagined. The entire process from design, modifications to the design to fit our budget, deciding on all the various options, sorting out the schedule, and finally building our house was a monumental task which you made easy and enjoyable. 
You not only achieved success at building our dream house, but it was also done during a Pandemic, a feat that was utterly amazing. We especially want to thank Don and Dave. They not only built the house, but they also helped us immensely by providing sound information so decisions that had to be made along the way were the best that could be made. 
We have received numerous compliments about the house since we moved in and we believe our Integrity home makes a statement at the high end of the market.  We are enjoying our new home immensely, thank you.
– Donna G. (2021)

The Integrity team was there every step of the way, from the initial consult, through every decision, every contingency change, and every attention to detail during the entire process to make our home work for us. It was clear that the Integrity team was intimately familiar with the various local trades and suppliers so it made our making design decisions and the construction progress seamless. 
The Integrity team was in constant communication with us throughout, and patiently guided us through all of our cost, schedule, design and functionality options as we encountered the surprises associated with renovating and modernizing an almost 100-year-old house. The crew felt like family, as they were meticulous with their work, they informed us of the house’s quirks, and they were there daily cheerily making significant progress.  We are so thankful for Integrity helping us finish our home; it has truly been a lifesaver to have such wonderfully maximized space to help us ride out this pandemic! 
– Matt & Tina (2020)

We had a very positive experience with Integrity around a complete redesign of our kitchen in Spring 2019. Heidi, a co-owner, developed an excellent plan for the project, and we were actively involved in the planning. Anna, the other co-owner, was the project manager and we met regularly with her during the 6 weeks of construction.
They were both very knowledgeable, reliable and responsive to our needs. They were very helpful around choices of cabinets, lighting, flooring etc. The staff involved with the on-site work (carpenter, painters, electricians, plumbers and floor installer) were outstanding without exception. We were thrilled by the work of carpenter Stoney Cantler. He was regularly at our place from 7:00-3:30 five days per week. He is very skilled and meticulous in his work. He was important along with Anna in explaining the sequence of what was to be done and the specifics of how it would be done. He is a wonderful person who also functioned as an on-site project coordinator.
The kitchen was carefully sealed off from the rest of the house, and there was no problem with dust accumulation in the rest of the house. A makeshift kitchen was set up in our dining room complete with relocating there our soon to be replaced refrigerator. The work proceeded from start to finish very smoothly within our agreed upon budget.
The ultimate reward was a beautiful new kitchen that exceeded our expectations and fully meets our needs.
– Barry F. (2019)

We just had our kitchen renovated by Integrity and I can’t give the quality of their service any true justice. They love what they do and want their service to be the best. Every employee and subcontractor I dealt with was excellent. They dealt with problems they encountered with our 1937 house in stride. They turned our 1970 kitchen into something that you see on TV. I recommend them without any concern or question. We are already planning bathroom renovations and will come to them. The staff are knowledgeable, kind and enjoyable to be around. They finished the job early, on budget and with comfortable excellence that makes me proud to say they gave us an amazing kitchen. All I can say to them is thank you and I’ll see you soon.
– John G. (2019)

We are impressed by how seriously Integrity takes its commitment to quality, communication, and professionalism. Those values are easy to promise but hard to deliver in practice. Everyone involved in the project helped to make it a good experience for us, and we’re thrilled with the results!
– Mimi Hellman (2018)

Heidi, our designer, has a deep knowledge of the entire building process. During our design meetings, she was able to give us immediate feedback in regard to budget and constructability, which really accelerated the process and made it exciting. She didn’t force personal design agendas on us, but rather worked hard to ensure we were pleased with every aspect of the design. And we never felt like anyone became exasperated with us – they were always so willing to accommodate our changes.

Given the team’s attention to detail throughout the entire process, you’d think they were designing their own homes. It feels like we’re on vacation! It’s better than we could have imagined.

– Robin & Carol (2018)

When we first entertained the idea of remodeling our home we worked with an architect to help us figure out how we could make our house function better. We ended up with drawings and had no idea where to go next. During our search for a builder we learned about design-build which provides one unified flow of work from initial concept through project completion. We engaged Integrity Development & Construction under a single contract to provide design and construction services. The collaborative relationship we built with Heidi, our designer, and Kyle, our Project Manager, during the design phase set the stage for a smooth and successful project. Heidi and Kyle were extremely patient with us, answering all of our questions and providing us with excellent advice and ultimately a great design that addressed our needs.

We spent a good amount of time selecting tile, flooring, paint colors, plumbing fixtures, finishes, etc. that all went into the final scope of work which determined the bottom line contract cost. Because Integrity was repsonsible for both designing AND building the project, great attention was given to pricing and scheduling in the design phase. The costs of all aspects of the project were taken into account early on in the process; all fees, construction costs, finishes, etc. were accounted for in the contract and the cost would only change if we – the homeowners – made changes.

On the first day of demolition we were introduced to Bert who was our lead carpenter for the entire project. He was at our house every day during the entire renovation. Kyle, our project manager, checked in weekly to review any change orders or to discuss upcoming work that was to be done. Both Kyle and Bert were very responsive to any texts/emails we sent with questions or concerns. Any issues we had were addressed immediately and with perfect aplomb. We worked closely with the Integrity team with a shared goal of completeing a successful project.

We lived in our house during the entire 4 months of demo and construction. Everyone from Integrity was very respectful of our space leaving the house clean and tidy at the end of each work day. We had a great working relationship with Bert, our carpenter which was important as he arrived at our house at 7AM each and every day. He was incredibly industrious and kept the project on track.

At the end of the project when we looked at our new kitchen and two new bathrooms we felt like we were looking at a high end design magazine. Attention had been paid to every little detail. And the budget stayed on track – no surprises! Strangely we missed all of our Integrity friends after the project was done. When we are ready for another project Integrity will definitely be our first call.

Bottom Line: if you want your project to run smoothly, stay on budget, work with fun and interesting people, call Integrity.

– Jil L. (2018)

We are very pleased with Integrity and will recommend them freely to others. Thank you. We appreciate the people who worked on our project.
– Mary Ann B.

We were very pleased with the work that Integrity did for us! The carpenters and painters were extremely polite, and completed the job skillfully and with minimal disruption to our lives. Integrity is the first company we would call for any of our future projects!
– Patrick & Leslie C.

Just wanted to take this opportunity to thank you once again for making our home easier for me to navigate, it has made a big difference. Integrity is a good name for the business. Thanks for your kind considerations.
– Norma & Dennis

It’s not often that a company lives up to it’s branding, but Integrity Development is a wonderful exception. Throughout the many projects we’ve done together. I have always been impressed with the expertise, professionalism and yes integrity manifest by everyone in the organization. My one regret I have in moving is that I don’t think that I’ll be able to entice you to come up to Guilford, VT to do my new basement.
– Jeannette T. 

We wanted to tell you and your team that we are thrilled with the 2 bathroom remodeling projects that Integrity did for us this spring. The workmanship was perfect and the project management was outstanding. We appreciate the excellent communication provided from beginning to end. Both projects were scoped out accurately and explained to us clearly before, during and after completion. The planning and construction was executed professionally. The project manuals, notifications & scheduling provided us with a complete understanding of the project as it unfolded. We are grateful for the respect that Integrity demonstrated for us, our living conditions during the project and our home in general. The workers protected every possible surface prior to construction and maintained an uncommon level of cleanliness and order each and every day during the project. We feel fortunate to have had such a positive and rewarding experience. We will be sure to contact Integrity for our next construction project.
– Paul & Leslie F.

Throughout each project, we were kept very up to date on the progress and timeline, and both the time and cost of each job were almost precisely what we had anticipated at the start. The workers were friendly and pleasant, and willing to cheerfully answer assorted questions from our small boys about the work. Most importantly, the work on both renovations was just outstanding—the quality and durability and attention to detail were all excellent.
– Bart H. & Catherine S.

We enjoyed working with Integrity a great deal, and are delighted with the results. Integrity acts with respect and honesty in their dealings with clients, and works toward a shared vision for the final product. We found the owners and workers to be good, thoughtful, caring people as well as excellent at what they do. We would not hesitate to work with Integrity again.
– Joyra M.

I often thought during the project that we could have chosen no better contractor to do our kitchen and now I am convinced that is the case. Not having the funds to change “the footprint” or enlarge the space did not, thanks to you, constitute a sacrifice for us. I have been cooking for over thirty years, and this is the loveliest and most efficient kitchen I have ever cooked in. In large part this is due to the time you spent with me planning the space and in your ability to listen to my ideas along the way. I remember three instance, after the project was underway, when I asked if we could make a specific change – and your answer to each request was “I think we could do that.” And, you did.
The kitchen is a very important place to our family. Thank you for making it such a joy to come home to. And, thank you again for your efficiency, your redoubtable good humor, your choice of workmen, and your ability to finish all of the details of the job.
– Anne W.
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